logo Surugaya
Notification Bell
Notification Bell
Subscribe
Mark all as read
  • reserveReserve
  • Categories
  • Movies / Television
  • Music
  • Toy / Hobby
  • Goods / Accessories
  • Video Games
  • PC
  • Electric appliances
  • Books
  • Doujin
  • special page Special Features
  • special page SURUGA-YA Duty Free Stores list
  • blog Surugaya.com blog
  • Support
  • fb-messenger Facebook Messenger
  • whatsapp WhatsApp
  • linechat Line
  • OFFICIAL SNS
  • facebook
  • instagram
  • X
  • weibo
  • Company
Reference
  1. Home
  2. Q&A
  3. Regarding the products
Q&A
  • Regarding payments
  • Regarding ordering and shipping
  • Regarding cancellation
  • Regarding the products
  • Regarding delivery and shipping fees
  • About Notification Setting
  • About ”My Page”
Regarding the products
  • Can you tell me about the product images?
  • Can you check the inventory of the products and its details?
  • There were defects, damage, and a shortage of the products arrival.
  • Do the second-hand goods arrive with “straps and postcards”?
  • Can I check on the condition of the product before ordering?
  • There was a crack in the product case.
  • The DVD/Blu-ray won't play.
  • The game doesn’t work.
Q&A
  • Regarding payments
  • Regarding ordering and shipping
  • Regarding cancellation
  • Regarding the products
  • Regarding delivery and shipping fees
  • About Notification Setting
  • About ”My Page”
Support
  • fb-messenger
  • whatsapp
  • linechat
OFFICIAL SNS
  • facebook
  • instagram
  • X
  • weibo
  • User agreement
  • Conditions of use
  • Privacy policy
  • Goods sales criteria
  • Q&A
  • Company

© Copyright 2018, www.suruga-ya.com, All rights reserved.

Home
Wishlist
0
Cart
Language
Account

Language