New book Politics, economy and society The next Cremer - The art of negotiation with a' person who complains' - / Shinichi Sekine

※Please note that product information is not in full comprehensive meaning because of the machine translation.
Japanese title: 新書 商業 となりのクレーマー-「苦情を言う人」との交渉術- / 関根眞一
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Item number: BQ1771
Released date: 10 May 2007

Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.

Commerce
Politics, Economy and Society
Shinsho