Society New SOS! sos! Troublesome Complaint Handling for Public Officials / Local Government Complaint Handling Study Group

Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.

Society
[Introduction to the content]
This book is for dealing with troublesome "Cremer" who visit various facilities as well as the counter of the local government.
There are many people who bring in unreasonable complaints, which can not be dealt with only by listening to the things that have been said until now, such as "Cashara".
I wanted to know this! Actual handling techniques
Should I guide the Cremer to the private room
The assumption that "Don't record"
It is common sense in the world to record and disclose it by the other party
It is not common sense to record and disclose it by the other party
It is common sense in the world to record and disclose it by the other party
It is common sense in the world to record and disclose it by the other party
It is not to make time for silence when there is a question.
It is not to make time for silence when there is a question.
It is not to make time for silence when there is a question.
It is not to make time for silence when there is a question.
It is not to make time for silence when there is a question.
It is not to make time for silence when there is a question.
It is not to make time for silence when there is a feeling of "touching the ball" in sports.
It is not to understand the type and true purpose of the Cremer.
People who suddenly get angry when they are aiming at a corner.
People who suddenly get angry when accumulated dissatisfaction explodes.
Problems caused by monster users of public facilities
Handling complaints that are not under the jurisdiction of the government office.
If you are complained about the regional disparities within the local government, I reply to this one word of the troublesome Cremer!
"I will expose this correspondence (recording and recording) on the Internet."
"Realize (expensive) ● ● immediately."
If you are complained about the regional disparities within the local government, I reply to this one word of the neighboring 0 0 city is × ×, but this city is △ △. "
If you receive complaints about the regional disparities within the local government, I reply to this one word of the Cremer Cremer Cremer Cremer