Social science Simple yet Successful Conversation Design / Mao Yoshihara

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Social Science
This book helps you feel that you are "unable to say good things during a conversation," "the conversation does not continue," and "uncomfortable." These worries tend to come from the desire to make a good impression on others, but this book proposes a way to enjoy communication in a natural way free from that pressure. What I want you to value is "listening," "reaction," and "empathy." Simple but serious listening helps you understand the other person's feelings, and the appropriate response greatly improves the quality of the conversation. The combination of these two elements brings out what the other person really wants to talk about and builds deeper communication. In addition, the author explores the characteristics of "good listeners" as well as technologies that respect the other person and create empathy in the dialogue. Becoming a "good listener" makes communication with other people richer and more meaningful. It is recommended for people who not only learn communication techniques but also build deep relationships that touch the heart and improve communication skill.