Social science Kami-Repeat Customer Service / Japanese Daisuke Nohara

Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.

Social Science
For small businesses : The definitive edition of attracting customers! The "bonding attracting customers" method that realizes the "industry average 3 times" customer unit price is open to the public! What you need is 100 reservations per person from 100 new customers. How to change "first time customers" into "lifetime customers" taught by a customer attracting consultant specializing in small businesses. ■ The psychological mechanism and customer service method that attracts repeat customers in your store is open to the public! ◎ The subtle customer attracting technique does not sting the customers ◎ Price reduction causes customers to be rejected due to the "circumstances of bargain sales" ◎ Strong against the recession is "Chiritsu-shobai" ◎ Fans eat for "staff" rather than "stores" ◎ The rules of successful business "80% for repeat customers and 20% for new customers" ◎ Techniques that make people think "not buy" or "not do" make the strongest engagement ◎ Techniques that make people think "not buy" or "not do" make the strongest engagement ◎ Techniques that make people think "not buy" or "not do" make the strongest engagement ◎ Techniques that make people think "not buy" or "not do" make the strongest engagement ◎ Creating a "partner feeling" from "buy" ◎ Synchronized breathing, motion and tone of voice ◎ Three questions to know the customers' "hidden purpose" ◎ Loved "confabulation talk" vs. "taboo talk" that loses trust ◎ Customers who destroy the atmosphere of the store decline even if they are big customers ◎ Prepare "sunny stage" every few months. and more! Tsukena