Social science So Starbucks works. Starbucks Style Leader's Textbook / Hideaki Mori

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Social Science
[Introduction to Content]
We started with the question why all people working at Starbucks smile?
We analyzed the strength of Starbucks from the perspective of human resources management. The background to which over 10,000 partners (employees) supporting rapid growth can work happily with smiles is an excellent organizational system and management system. The corporate view of "value-based management" plays a major role as a major premise for the proper functioning of this system. This is a successful case study by Starbucks, a winning company. At the same time, it is an example of human resources management that all companies should refer to.
[Contents]
Introduction : "More Than Convenience Stores" Dental Clinics
Chapter 1 : Mission-Based Management
Chapter 2 : Identity and Ideology that Supports Brands
Chapter 3 : Sympathizing with Philosophy and Aligning Vectors
Chapter 4 : People, People, People Management
Chapter 5 : Human Resource Development to Increase Commitment
Chapter 6 : Starbucks' Training Techniques
Chapter 7 : Starbucks is an organization connected by human relationships
Chapter 8 : Goal Management and Evaluation Systems
Chapter 9 : Creating a cohesive organization in this way
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