Society Neighboring cooperative financial institutions Aiming for a sustainable local community KINZAI Value Series

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KINZAI Value Library / The business environment surrounding regional banks is extremely challenging and the COVID-19 pandemic is forcing them to drastically review their business models. In this environment, attention is focusing on the business models and governance of cooperative financial institutions, which have consistently developed business in a "community-based" manner. This paper introduces 53 specific examples of business characteristics, history, management indicators, customer support, regional support, and diversity management of shinkin banks, credit cooperatives, labor banks, agricultural cooperatives, and fisheries cooperatives, each of which continues to listen to the joy, worry, and suffering of the people of the region. This paper presents the ideal way of providing financial services close to the region that can only be provided by visiting customers frequently and continuing dialogue.