Book (Practical) Society Evolution of Customer Service Organization

Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.

Society
The growth and value of a company, its brand, and the future of its employees and customers are determined by how top management wants to provide its customer service. Why is that? In this age of digitalization of customer service, what is important is the role of "people"! How to guide the Purpose of customer service organization including "call center" to the next stage and the secret of that is explained in a 7-day story.