Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.
Politics, economy, and society
In order to be successful as a customer service and sales person, it is necessary to know the buying psychology of women. For example, when buying a family car, in recent years there have been many cases in which a wife has decided to buy one. It has become important to know how to get female customers on our side. The author, who has met many customers in Louis Vuitton and has made numerous decisions based on his experience of many failures, explains how to create empathy among female customers in 「, how to draw trust in 」 「, how to close 」 「, and 」, based on examples.